Acknowledgment & Acquittance Policy

By agreement orders from AZ Fleek, amuse ensure that you accept read, understood, and agreed with our return/refund terms.


If you would like to abolish your order, amuse acquaint that we accept the abandoning time frame. From the agreement time, a abandoning appeal is sent:

- Aural 1 hour: your adjustment can be canceled and absolutely refunded.

- From 1-6 hours: your adjustment can be canceled, and 30% of your acquittal would be answerable for the abandoning fee.

- Afterwards 6 hours: the abandoning appeal will be refused.

Once an adjustment is canceled, a abandoning acceptance email will be beatific to your email address. 


If your adjustment needs modifying, abnormally apropos the aircraft address, artlessly e-mail us at [email protected]m as anon as possible. We would try our best to assist.

Please be acclaimed that: we can alone change your adjustment advice aural 24 hours from the agreement time. The chump will abandoned any replacements or refunds if actual addition advice isn't provided aural 24 hours.

Please accredit to the adjustment acceptance email beatific to you appropriate afterwards your adjustment is placed to double-check all the information.


In case you appetite to change the product(s) in your adjustment or abolish an adjustment to re-order for the added item(s) from our store, we will not acquittance you anon by the aboriginal acquittal method. Instead, we will accommodate you with a abatement cipher accepting the aforementioned amount as the old (canceled) order. 

You can administer the cipher to abstract the amount of the new order. Amuse agenda that the amount of the new adjustment should be college than the old (canceled) order’s. If the amount of the new adjustment is bottom than the old (canceled) order, we are apologetic that we can not acquittance the actual amount of the abatement code.


Returns are accessible if accomplished within ten (10) days from the date assuming delivered cachet auspiciously on the carrier's system. Acknowledgment appeal has to be accomplished with our chump account email. Any claims fabricated afterwards 10 canicule will NOT be accepted.


For allotment fabricated in a 10-day time frame, we acquire the afterward reasons:

  • We accelerate out the amiss artefact in your order.
  • A/an component/item is missing from your order.
  • The artefact has accomplishment defects.

In the afterward cases, which are the accepted mistakes, the allotment cannot be accepted:

  • The barter change their minds.
  • We accelerate out the appropriate ordered products.
  • The artefact is damaged on the aircraft carriers’ or customers’ part.
  • The artefact is an absorbed gift.
  • The artefact is used.
  • The acknowledgment requests are accomplished over our time frame.

We would abatement any acknowledgment appeal for ambiguous affidavit or if it violates our altitude above.


Customers can appeal a return/refund to our chump account email [email protected] within 10 canicule of accepting the package.

For the acknowledgment procedure, those charge be absorbed in the requested email:

  • Photo(s) of the aircraft characterization on the package.
  • Photo(s) or video(s) of the wrong/defective/damaged item(s).

After accepting your request, we would double-check your adjustment with the provided affidavit and acquaint the afterward accomplish (if the acknowledgment is applicable).

Please be well-noted that the alternate bales after our advice and approval will not be accustomed and refund/exchange will be rejected.

If the appeal is accepted, a acknowledgment abode will be beatific to the chump via email; all fees for this action are at the customers’ expense. Barter charge to accommodate us with the aircraft characterization and tracking cardinal of the alternate package.

As continued as we accept your package, if qualified, a acquittance will be accustomed as committed in 3 - 5 business days.

For bigger service, UPS or USPS is recommended. Please be abreast that we cannot booty any albatross for damaged/lost alternate packages, a acquittance is additionally inapplicable. In the accident that the tracking cardinal hasn’t been adapted for days, amuse acquaintance the aircraft aggregation you use for support.


The acquittance will be accustomed to the aforementioned adjustment you acclimated to acquirement with us. Depending on your agenda service, the acquittance action would booty about 3 - 7 business days.

If you haven’t accustomed a refund, aboriginal analysis your coffer account. Again acquaintance your acclaim agenda company, it may booty some time afore your acquittance is clearly posted.

If you’ve done all those accomplish but still accept not accustomed your refund, amuse acquaintance us via [email protected].


In case barter charge an exchange, amuse acquaintance us via our abutment email [email protected] for abundant information.